Your team culture is the real end goal

vision2I have a great team, we work hard for our clients, but we still make time to play and talk about more than just business. It got me thinking about team culture, what that means and how it can seriously help or hinder a business. Whether you are a large organisation or a small business, the cohesion of your culture can affect everything from your performance to the way your brand is perceived.

I think most of us who are running or managing businesses understand this, yet we still find ourselves occasionally asking the question, “Are we all moving in the same direction, together?”

Managers and business owners appreciate that great ideas come from within your own team. Being able to spot innovators and work together towards a great culture matters; you need to:

  • Notice team members that consistently perform at a high level.
  • Take time to ask for their opinion on how things can work better.
  • Listen to their ideas, but communicate clearly that great ideas do not always turn into actionable plans.
  • Keep these team members updated about your follow up.
  • When ideas are put forward by these members, see if there are opportunities to align what you want with what they want.
  • Find like-minded team members with good peer reputations and use teamwork to grow your culture together.
  • Be clear about what are you trying to achieve in the business.
  • Have them put together a proposal and give them guidance on how to do it, e.g.
    • Start with an idea
    • Bullet point the benefits (e.g. savings, productivity)
    • Highlight any research to support it (e.g. stats, impact studies)
    • Develop an action plan (map out what will it take to come to life).

My Tip:
Not every team mate has business acumen, but anyone can be actively involved in the ongoing growth of your business. Happy staff are productive, loyal and involved and all these are interchangeable when you genuinely foster positive team culture. Take the time to know your staff, their hopes and their dreams and, if you can, help them achieve them through working together. Most people will leave eventually, it’s natural progression – your role is to both mentor and learn something when those opportunities present. Be willing to see what your team can teach you.