Every business owners end goal is a profitable business that delivers results and exceeds clients’ expectations. Business operations can vary and the growing management trend is flexibility. A major national company here allows staff to take as many holidays as they want, when they want, as long as they negotiate with a suitable team member to cover them.
They say the system reduces HR time and sickies issues and in ten years has only been misused once. More businesses are closing for one weekday or for “siesta” hours, a longstanding practice overseas. My own staff self-manage, don’t have set hours or allocated lunch breaks and they can work from home every day as long as the work is being done well and on time.
The one thing that any business owner wants from their employees is results. Productivity research has shown that a flexible workplace often has lower employee turnover and higher levels of employee satisfaction.
Too often in workplaces punctuality is still mistaken for productivity and the staff member who arrives at 9am and leaves at 5pm is commended when they may be less productive than others. I have often restructured a team to find people feel it’s their right to waste time on Facebook, take long lunches or twenty smoke breaks, because their supervisor is a clock watcher. Many bosses still prefer to see people at their desks, when many jobs really require people on their feet.
Measuring a person’s Key Performance Indicators are more important than counting their hours and days. Are they meeting their deadlines? Is the work actually getting done? Are you getting the results you want? Are they improving and able to train others? Are they engaged? That matters.