Category Archives: Tips & Hints

Back to basics for better teamwork

I was delighted to help a major brand restructure its communications team of twelve hard-working, clever people. I learned a lot about the company, its systems and tools for processes, meetings, records, tracking projects and evaluating every ticking thing. Yet the company’s huge investment of time and resources was not supporting the overwhelmed team most

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The truth about balance

Award entry forms, job interviewers and umpteen health and business bloggers are asking me lately how I achieve life balance. Considering I began writing this after midnight last week, my answer – put politely – is “que”? (In fact, if you Google what “que” means the irony is spot on; someone explained it’s like asking

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How to work with someone who dislikes you

There is no ideal world – just the real one. Not everyone likes you and not everyone enjoys teamwork. Mark H. McCormack, author of On Managing, shares the story of a newly promoted manager who pulled rank on a subordinate to complete an overdue task. The manager said: “You work for me so get it

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What’s the use-by date on references?

I think there’s a natural expiry date on how long you can ask referee favours of former employers, work mates and friends – or there should be. I’m all for writing reference letters for people when I can honestly vouch for their skills, attitude and relevance for the role they’re seeking. I try to customise

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Just take a moment

I’ve had reason to think about integrity and authenticity and how we convey our true selves in any moment. Who do you want to appear to be versus who do you want to be, especially when making decisions? I’ve had this advice taped to my wall for three years and it’s still timely. ‘Highly credible

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When balloon makers meet unicorns

I liked this so much I borrowed it for you from Seth Godin, author of the book Tribes. It’s an odd analogy but it reminds me of every workplace I’ve ever known; I just wish I’d had this imagery to associate with some of the players I’ve met and maybe I’d have smiled more through

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Giving interns a glimpse into their future

Welcome to 2017! I hope you’re excited for the great year ahead! During January we’ve seen the world through new eyes thanks to our intern Saskia, who is studying business at QUT. I’ve worked and taught at several universities so believe the mutual benefits of offering students industry experience are immense – we’ve often learned

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I should be so lucky

It used to be amusing when someone would say, meaning well, how lucky I am to be successful. Of course success has less to do with luck than preparation. Even Steve Bradbury must tire of being told by spectators to his success how lucky he was to win his gold medal. This week someone went

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Follow your inner compass

I was raised in an academically clever family who believe in science, tangible proof, demonstrable findings and that determining the most direct line from A to B is always the best option. Gut instinct, alternative realities or medicine, the butterfly effect and Einstein’s theory of quantum entanglement are practically voodoo to my tribe. From a

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The top 5 social media things that matter

Social media is intrinsic now to marketing but some things matter more – Lauren, the digital media guru on our team, shares her tips: 1. Know why you’re there Not all channels will work for you. Knowing your audience is a marketing fundamental, so choose the platform your audience spends their time on, get involved

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