Category Archives: Insights

Back to basics for better teamwork

I was delighted to help a major brand restructure its communications team of twelve hard-working, clever people. I learned a lot about the company, its systems and tools for processes, meetings, records, tracking projects and evaluating every ticking thing. Yet the company’s huge investment of time and resources was not supporting the overwhelmed team most

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Priorities are about knowing what matters

Today was one of those days. Within a very short window I’d agreed to be in three competing, meaningful places. I had to choose based on gut – actually, my heart. Too many times in my life I’ve chosen the work or “duty bound” priority, doing things I felt I should. Not today. Instead of

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The truth about balance

Award entry forms, job interviewers and umpteen health and business bloggers are asking me lately how I achieve life balance. Considering I began writing this after midnight last week, my answer – put politely – is “que”? (In fact, if you Google what “que” means the irony is spot on; someone explained it’s like asking

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Create a little meaning

What do you most want from your job or business? Money? Opportunities? Security? Flexibility? If you’re like most people who are asked this question, chances are the number one thing you want from your work is meaning. Most people care most about doing something that matters and feeling that what we do has purpose in

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How to work with someone who dislikes you

There is no ideal world – just the real one. Not everyone likes you and not everyone enjoys teamwork. Mark H. McCormack, author of On Managing, shares the story of a newly promoted manager who pulled rank on a subordinate to complete an overdue task. The manager said: “You work for me so get it

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What’s the use-by date on references?

I think there’s a natural expiry date on how long you can ask referee favours of former employers, work mates and friends – or there should be. I’m all for writing reference letters for people when I can honestly vouch for their skills, attitude and relevance for the role they’re seeking. I try to customise

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Just take a moment

I’ve had reason to think about integrity and authenticity and how we convey our true selves in any moment. Who do you want to appear to be versus who do you want to be, especially when making decisions? I’ve had this advice taped to my wall for three years and it’s still timely. ‘Highly credible

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Talking about stalking

It’s no secret that I’m low tech. I reluctantly post, forget to login, my mobile is mostly just a phone, I dislike Twitter and I do not have any desire for Instagram (so you can stop inviting me). I only save good photos on Facebook and I use “Like” and “LOL” too much to encourage

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When balloon makers meet unicorns

I liked this so much I borrowed it for you from Seth Godin, author of the book Tribes. It’s an odd analogy but it reminds me of every workplace I’ve ever known; I just wish I’d had this imagery to associate with some of the players I’ve met and maybe I’d have smiled more through

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Giving interns a glimpse into their future

Welcome to 2017! I hope you’re excited for the great year ahead! During January we’ve seen the world through new eyes thanks to our intern Saskia, who is studying business at QUT. I’ve worked and taught at several universities so believe the mutual benefits of offering students industry experience are immense – we’ve often learned

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